Testimonials & Reviews
Adult & Pediatric Ear, Nose & Throat
Ear, Nose & Throat Doctors located in Kalamazoo, MI
Adult & Pediatric Ear, Nose & Throat always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 154 reviews with an average rating of 4.82 out of 5 stars. Please read what others are saying about Adult & Pediatric Ear, Nose & Throat below, and as always, we would love to collect your feedback.
Lisa W.
Submitted 09/17/24
At 49 yrs old, I’m one of the older patients to have my tonsils removed. As such, I read many adult recovery horror stories that had me quite nervous. I’m very happy to say it’s only Day 2 of my Tonsillectomy, but so far, so good! I am eating well and feel better than expected. Moderate sore throat, still treating with just OTC meds. I understand it gets worse before it gets better, but I cannot say enough good things about Adult & Pediatric Ear, Nose & Throat (in Kzoo). They’ve been fantastic! In fact, they just called to check on me, make sure I’m doing alright and don’t have any Qs. If you have any ENT concerns, I highly recommend you check them out. And, if anyone may need surgery, Dr. Casey Ashby is wonderful. He’s very fast (he laughs and says “efficient, don’t say fast, cuz it sounds like I’m just rushing; I assure you I’m giving you the best care”, lol. He’s “efficient”, he’s also very laid-back and has a tell it like it is kind of way about him. And, he must have done a good job on my surgery, since I’ve had no bleeding (I’ve had post-op bleeding problems in the past, including my wisdom teeth) and seem to be recovering well. I had my surgery at Borgess Ascension at Woodbridge Hills in Portage (off Angling & Centre) and those nurses & assistants were the best!! So friendly, so thorough in their jobs. They went over Qs, concerns, and post-op care BOTH before my surgery, plus after in recovery, with both me and My Live-In Boyfriend & my Mom. They really make sure you know what to expect and leave with all your Qs answered. My caregivers were Hillary, Denise, Dawn & Tracey. Also, the Anesthesiologist (sorry, forget his name) was great and went over all my concerns with waking up (occurred once) during surgery and assured me that would not happen and it didn’t. I remember absolutely nothing after getting on the operating table until waking up on the recovery bed. Top notch staff! Very pleased with my experience!
Ken H.
Submitted 06/24/21
Dr. Ashby took care in answering all my questions. He has always provided me with excellent service.
Vicki D.
Submitted 05/13/21
Our experience has been great with Dr. Shapiro. He is so kind, gentle and very knowledgeable. My husband has been going to him since January of this year. He is the first doctor that has really addressed my husband's specific needs and concerns. The office staff has always been polite, cheerful and caring. We would definitely recommend Dr. Shapiro and his office.
Tonya J.
Submitted 04/21/21
Each staff member was so friendly and very helpful.
Ali E.
Submitted 04/15/21
Dr. Shapiro has been my doctor for about 15years and he always treated me with excellent care anytime I visited his office.
Ann M.
Submitted 03/20/20
everyone was very professional amidst the coronavirus out break.
Stefanie H.
Submitted 03/19/20
Dr. Ashby and staff are the best!
Hugh C.
Submitted 03/19/20
Very good
Christine B.
Submitted 02/19/20
needs as soon as I walked in. I would recommend this practice to anyone looking to solve their ear problems.
Jackie H.
Submitted 02/19/20
Dr. Berry saw my son. She was great with him! She was very knowledgeable and explained everything perfectly! I am also a trained professional in myofunctional therapy and airway concerns and was very impressed that she had knowledge of that, as it is not super well known!
Anna B.
Submitted 02/19/20
Friendly staff and very caring. The wait was a little longer than expected.
Emily J.
Submitted 02/19/20
Dr. Berry is fantastic! Our 6 year old daughter was having issues with sleeping and ear and sinus infections. We tried monitoring with meds but it wasn't getting better. Dr. Berry took out her tonsils and adenoids, put tubes in her ears and cleaned out her sinuses and its made a world of difference. She is finally sleeping better and getting over illnesses much faster.
Emily J.
Submitted 02/19/20
Great bedside manner, wonderful patience and understanding with children
Jackie S.
Submitted 02/10/20
Mine is a little different. I stopped by the office to see about scheduling an appointment. Over a year or so ago I brought my records from Dr. Raedy's office. Until recently I have had no issues. I feel that my ears are plugged with wax again. Lyna M. was working the front desk. She was absolutely awesome. She could not find me in the system, immediately sent a fax to Dr. Raedy, gave me forms to fill out, took all my insurance information and scheduled an appointment. She was very professional, kind and extremely competent. I was unable to find a place to give a shout out to her so this is it! She's a keeper.
Courtney R.
Submitted 01/29/20
My little boy is 19 months old and has been having ear infections since he was 8 months. After 6 rounds of oral antibiotics through his pediatrician, we finally received a referral to an ENT specialist. They have been very welcoming at each appointment. My kiddo ended up getting tubes in both ears in June 2019, right before he turned 1. His ears have been draining properly ever since (no more ruptured ear drums) and although he has continued to have ear infections, we know we are in good hands at Adult & Pediatric ENT. Martin has been wonderful to work with and he is so kind and gentle with our little one. We have had multiple ear drop prescriptions sent over to our pharmacy in a timely matter as needed, and this office has a convenient online messaging system I can reach out to as necessary rather than calling. I would recommend Martin and this office to anyone in need of an ENT specialist!
Frederick Y.
Submitted 01/29/20
On time. Professional. Addressed my issue with a keen interest in my well being. I'm very pleased with the care I received.
Mark W.
Submitted 01/29/20
Amber Berry is excellent!
Abigail D.
Submitted 01/23/20
Friendly, efficient service. Great with kids.
AnnMarie E.
Submitted 01/01/20
Very thorough and friendly staff. Explained everything so I could understand.
Unclear, however, of when/how I will get test results
Marsha R.
Submitted 12/11/19
Good